Prodigix Run Refund Policy
Understanding Our Commitment
At Prodigix Run, we're dedicated to providing high-quality nutritional health services. We understand that sometimes things don't go as planned, which is why we've crafted a transparent and fair refund policy.
Refund Eligibility Criteria
Refunds are available under the following specific conditions:
- Program purchased within the last 14 days
- Less than 30% of program content accessed
- Genuine dissatisfaction with service quality
- Technical issues preventing program access
Refund Process
Our refund process is straightforward and designed to be user-friendly. Here's how it works:
- Submit a refund request via email to [email protected]
- Include your purchase details and reason for refund
- Our team will review your request within 3-5 business days
- Approved refunds processed within 7-10 business days
Non-Refundable Scenarios
We cannot process refunds in these situations:
- More than 30% of program content viewed
- Refund requested beyond 14 days of purchase
- Violation of program terms and conditions
- Fraudulent or abusive refund requests
Questions about our policy? Reach out to our customer support team at [email protected]. We're here to help!